Solutions in Context - Home End to End Integration

End to End Integration

Enterprise Digital Risk Management and Effectiveness (EDRME)

Improving business through technology innovation is a never ending journey involving both:

  • Continuous improvement (CI) solutions  
    • which enable changing outcomes within exisiting business models
    • E.g.  replacing tellers with self-service ATMs 
  • Disruptive solutions
    • which enable changing outcomes across business models and industries 
    • E.g. replacing physical horse power with engine horsepower (e.g. tractors, trucks and mass produced cars) resulting in the decline of horse breeding, Buggy Whip Manufacturing, and other horse related products

Innovations in digital technology are making it easier and quicker to deliver more complex disruptive technology solutions. e.g. automated stock replenishment using automated orders, warehouse robots at each end, self-driving trucks in between and automated financial reconciliation.

 

The business risk and opportunity resulting from digital technology has grown significantly and expected to grow at ever faster rates.

 

Business resilience requires successful enterprise governance of business digital outcomes through:

  • Enterprise Digital Risk Management and Effectiveness
    • Risk Management - Opportunity(+ve risk) and Threat (-ve risk) 
      • E.g. Security, Competitiveness, Change Management, Disaster Recovery, Human Resources, IT Service Management (ITSM), Privacy
    • Effectiveness
      • Performance 
      • Innovation Investment
        • Staying competitive through CI solutions
        • Maximizing strategic opportunities for disrupting the competition
      • Digital Capability
      • ​I&IT Value
        • I&IT Investment
        • Impact on Operational Effectiveness
        • ITSM Effectiveness

 

add a comment
Subscribe to this Blog Like on Facebook Tweet this! Share on Google+ Share on LinkedIn

Managed Service Program

Hi

 

Maximizing the value of using and providing managed services requires systematic investment and decision making by Business and I&IT working together.   

 

To share service, you must share some business infrastructure - Strategies, Systems, Processes, Rules, Infrastructure, Support, Relationships, Applications, Information.

 

Critical success factors are business leadership, joint service planning, an agreed service business plan, and effective governance (e.g. to decide what to share, what to control, when to roll out change...).

 

The evolution of your Managed Services needs to be managed as a strategic business program leveraging continuous improvement with periodic injections of strategic disruptive change.

 

Here is a link to a presentation I made to the OPS Architecture Open house in 2008 about strategy, architecture and program management for Business and I&IT services.

 

"Maximizing Program Investment Value and Decision Making Through Enterprise Architecture"

https://www.verney.ca/ea2008/presentations/610.pdf

 

 

....fred

 

Fred Nagy, CMC, PMP, ITIL

416 580 7857

Solutions in Context - "Managed Service Program - Strategy, Planning, Architecture, & Execution - getting the right things done"

 

add a comment
Subscribe to this Blog Like on Facebook Tweet this! Share on Google+ Share on LinkedIn

Contributors

Fred Nagy
12
April 22, 2018
show Fred's posts

Archive

Current

Show Latest Posts

2018

April
Business Resilience de ...
Enterprise Digital Ris ...

2015

March
Application Management ...
Public Sector Services ...
Managed Service Progra ...
February
I&IT Service Puzzle - ...
Public Sector Service ...
January
Service Innovation thr ...

2014

October
Current Trends + Prior ...
Solution Strategy Shou ...
Architecture and Proje ...
New Website

Tags

Everything Software Security Managed Service
 
 
© Copyright 2018 Solutions in Context. All Rights Reserved. Web Design and Content Management by REM Web Solutions.